|I also did this of course. Damn I love the IT Crowd|
After nothing worked and the problem didn't solve itself I rang customer service. After a brief description of the problem they informed me that they would have a technician sent out. By the 2nd of July. That's this Wednesday and I was told that last Friday. So needless to say that wasn't really very good for me. It sounds like such a first world problem but I rely on the internet heavily. For a start its where all my friends are. I was feeling depressed and the only people who can make me really happy are people I talk to online.
|It bothers me when people don't get this|
It was made more perturbing when I woke up on Saturday to a voicemail from BT (my ISP and phone provider) saying that the original estimate was actually supposed to be two weeks. At that point I was pretty much just done. Then I got another, much better, phone call from BT. It was one of their technicians who was actually in the neighbourhood and just down the road. He said he could make up and look at the problem. To cut a long story short, because this has lasted too long, after a few hours he was indeed able to fix everything. A wire outside the house had been damaged and broken, and taken everything down with it. Now I have my internet back, of course, and can resume my life.
|BT; Not so bad after all (Photo credit: Wikipedia)|